earlybird.

Legal

Your data, handled with care.

This policy explains what personal data Earlybird collects, why, and what your rights are. Last updated 22 October 2026.

1. Who we are

Earlybird is run by [Registered company name] (company number [Company number]), registered at [Registered office address]. We are the controller of the personal data described here. Questions about your data can go to [privacy@your-domain].

2. What we collect

  • Account details. Your name, email address and password (stored by our sign-in provider, never in readable form), and whether you signed up as a buyer or a developer.
  • Things you do on the site. Homes you save, searches you run while signed in, and the interest you register in a development.
  • Developer details. Company name, the developments you list, and the information you give us to verify that you represent them.
  • Messages and requests. Anything you send us, including listing removal requests.
  • Technical data. Your IP address, browser type and basic usage information, created by our hosting and security systems when you visit.

We do not knowingly collect data from children under 18, and the service is not meant for them.

3. How and why we use it

We only use personal data where the law lets us. In practice that means:

  • To run your account and the service (contract): signing you in, saving homes, passing your enquiry to the developer you chose.
  • To keep the site safe and working(legitimate interests): preventing abuse, fixing errors, understanding what is and isn’t working.
  • To meet legal duties (legal obligation): such as keeping records and responding to lawful requests.
  • To send you marketing (consent), only if you ask for it. You can withdraw consent at any time.

We do not sell your personal data and we do not use it for automated decisions that significantly affect you.

4. Who we share it with

  • The developer or agent you contact. If you register interest or book a viewing, we share your name and contact details with them so they can reply. They then handle your data under their own privacy policy.
  • Service providers who process data for us: Google Firebase (sign-in and database) and Vercel (hosting). They may only use it to provide their service to us.
  • Authorities where the law requires it.

Some of these providers are based outside the UK. Where that happens we rely on a recognised transfer mechanism, such as the UK’s approved safeguards or an adequacy arrangement.

5. Information about homes and developments

The home and development facts on Earlybird are about property rather than people, and come from publicly available listings and from developers themselves. If something about you appears in a listing and you want it changed or removed, use our removal request form.

6. How long we keep it

We keep account data while your account is open and for a short period afterwards in case of disputes. Records we need for accounting or legal reasons are kept for as long as the law requires. When we no longer need data we delete it or make it anonymous.

7. Your rights

You can ask us to:

  • give you a copy of the data we hold about you;
  • correct anything that is wrong;
  • delete your data, or restrict how we use it;
  • stop using it for marketing, or for purposes based on our legitimate interests;
  • move your data to another service.

Email [privacy@your-domain]and we’ll respond within one month. If you aren’t happy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

8. Security

We use access controls, encrypted connections and a reputable sign-in provider to protect your data. No online service is completely secure, so please use a strong, unique password.

9. Cookies

Our use of cookies and similar technology is explained in our cookie policy.

10. Changes to this policy

If we make significant changes we’ll update the date at the top and, where appropriate, tell you directly.